(IRO) - Customer Care

full time

INTERACT HR

Experience:

Min Age: 18 Years

Language: Hindi,English,Others

Min Education: 12th + Diploma

Job Description:

Looking forward to candidates who can join on an immediate basis.  Candidates will be on rolls of the company and apart from the industry based remuneration; they will have all the employee benefits of Gratuity, Medical Insurance, Accidental insurance etc being provided by the company.

 

 5 days working

Day shift for female

Flexible shift for male

 

Purpose of the role:

This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurate information when a request is made. He / she is also responsible for ensuring that only 3 data points are provided on any call.

a.     Key Responsibilities:

·         Responsible for attending calls and providing information as requested by the caller.

·         Ensure that appropriate information is provided while taking a call.

·         Responsible for working on the feedback received from the Team Leader, Group Leader, Quality Analyst or Trainer.

·         Adhering to the compliance and policies set by the department.

b.     Skills and Work Experience required: 

·         Excellent Communication Skills

·         Ability to work under pressure.

·         Pleasant voice with pleasing telephonic etiquettes

·         Working knowledge of computers

.         Ability to comprehend and follow instructions and direction.

·         Adept at typing.

Company Info
INTERACT HR

We have been in business of augmenting HR resource for professionally managed organizations since 1994. We have since then interacted with our esteemed clients and job seekers, and have maintained continued relationship.

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  • Date Posted:
    13 Apr 2019
  • Location:
    Noida,
  • Skills:
    Excellent Communication Skills, Working Knowledge Of Computers, Pleasant Voice With Pleasing Telephonic Etiquettes
  • Hourly Salary (Rs):
    100
  • Shift Timings:
    09:00:00-12:00:00
  • Working days:
    ,Saturday,Sunday